Privacy Policy - Centaur Therapies

Last Updated: 27/09/2023

Centaur Therapies is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access or use our website and the therapy services we provide. By accessing or using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect various types of personal information to provide you with our therapy services and improve your experience on our website. This information includes:

a. Personal Information:

Name
Contact information (email address, phone number)
Demographic information (age, gender, location)
Payment information (credit card details)

b. Health Information:

Medical history
Treatment plans and progress notes
Therapy session records
Any other health-related information you provide

c. Usage Information:

IP address
Browser type
Operating system
Date and time of access
Website pages visited
Referring website addresses

2. How We Use Your Information

We use your personal information for the following purposes:

a. Providing Therapy Services:

To offer therapy sessions and related services
To develop and maintain your therapy records
To communicate with you regarding your therapy sessions

b. Improving Our Services:

To analyze and improve the quality of our therapy services
To personalize your experience on our website
To monitor website usage patterns

c. Legal Obligations:

To comply with legal requirements and obligations
To protect our rights and interests

d. Marketing and Communications:

To send you updates, newsletters, and promotional materials (if you opt-in)
To respond to your inquiries and requests

3. Sharing Your Information

We may share your personal information with the following parties:

a. Therapists and Healthcare Professionals: Your personal and health information may be shared with our therapists and healthcare professionals to provide you with therapy services.

b. Service Providers: We may share your information with third-party service providers who help us deliver our services (e.g., payment processors, hosting providers, analytics services).

c. Legal and Regulatory Authorities: We may disclose your information when required by law, legal process, or government authorities.

d. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.

4. Your Choices

You have the following choices regarding your personal information:

a. Access and Correction: You can request access to and correction of your personal information by contacting us at [contact email].

b. Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or contacting us.

c. Cookies and Tracking: You can configure your browser settings to block cookies and tracking technologies. However, this may affect the functionality of our website.

5. Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee the security of your data.

6. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will promptly delete it.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. The updated Privacy Policy will be posted on our website with the "Last Updated" date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [contact email].

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.