A direct connection with your pet or horse to get to the bottom of presenting issues and concerns. Please note: This service will be carried out by telephone. If you would prefer Zoom, please let me know at least 24 hours beforehand.
Getting to the heart of issues with your pet and horse through means of a direct link. Anything can be asked about. Do you have concerns about behaviour, health, lameness? Or have you noticed a change that you can't quite put your finger on? I
Is there something that you need to know or can't quite put your finger on?
The fee is per animal unless you boot a multiple pet appointment. Please allow just over an hour for this appointment case it slightly overruns.
Appointments are carried out by telephone or Zoom, or by WhatsApp or Zoom for international clients.
In the event of an emergency your vet should always be your first port of call. However, if you do need us in an emergency, please telephone us so that there is no delay in responding to your request.
My aim is to respond to your request for an appointment as soon as possible.
Appointment dates and times are allocated on a first come first served basis unless an emergency is involved.
Once your appointment slot has been allocated, a payment link will be sent out to you. The appointment slot is then held for 24 hours to give you time to make the payment. If payment is not made by this time, it may regrettably be the case that your appointment will have to be reallocated.
Your appointment will be carried out via Zoom video call or by telephone.
Please let me know which you would prefer. If you do not state a preference, your appointment will autotomatically be carried out by telephone. All International client consultations will be carried out via Zoom, or WhatsApp.
This Booking Policy outlines the terms and conditions for booking our services.
Booking Requirements
Each booking is reserved for one individual client, which can be either a human or an animal.
Discounts
Any discounts ‘offered’ are 'totally' at the discretion of Centaur Therapies and will not automatically be applied to future bookings.
Please be aware that this is my sole income and how I live and feed myself and as such I will not be able to give discounts by request.
Payment
Upon agreeing to an appointment time, BACS details will be sent to you.
Your appointment slot will be reserved for 24 hours to allow time for payment. If payment is not received within this timeframe, the appointment may be reallocated. You may also opt to pay by Paypal, but please be aware that there will be an additional fee is £3.50 added in order to cover Paypal fees.
Cancellation Policy
We have a 24-hour cancellation policy in place.
To cancel an appointment, we require a minimum of 24 hours' notice whenever possible.
If we are able to reallocate your appointment, your full fee will be refunded.
If we are unable to reallocate your appointment, your fee will be refunded minus a £25 cancellation fee.
Payment Methods
We offer the following payment methods:
BACS details (available upon appointment request)
PayPal (with an additional £3.50 fee per session to cover PayPal charges)
Contact Information
For booking inquiries and to discuss payment methods, please contact:
Holly Davis
Tel: 07854523441 Email: centaur-therapies@hotmail.co.uk
Changes to this Policy
We reserve the right to make changes to this Booking Policy at any time. Any revisions will be effective upon posting on our website. It is your responsibility to review this policy periodically for updates.
By booking withCentaur Therapies, you acknowledge and agree to the terms and conditions outlined in this Booking Policy.
Holly Davis
3rd January 2024